OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
85 ratings and 65 comments received in the last 90 days.
03 January 2026
Whilst enquiring and subsequently ordering my mini service was effective and efficient but once I signed on the dotted line service declined rapidly. Handover was rushed and no interest shown in handover. Poor service again.
27 December 2025
Despite spending a lot of time in the showroom, I then get home and have loads of paperwork to fill in and "sign" - looks nothing like my signature -. The last few minis I have bought from the same garage but different owners was far easier.
19 December 2025
Great service
14 December 2025
Very satisfied with the support with purchasing my brand new Mini Was kept up to date with all the process
08 December 2025
Good range of cars
04 December 2025
Everything went to plan
28 November 2025
In the day I collected my car a gentleman called David was very kind, considerate and he took time to talk me through the workings of the car
24 November 2025
It was an easy process from start to finish thanks to David Reynolds. He is friendly and easy to talk to. He understood what I wanted and sorted it all out for me. A credit to the branch.
24 November 2025
Helpful, knowledgeable, professional, regular updates
14 January 2026
Good - Allowed me to drop off the day before and pick up the day after OK - Comms during the day were OK. I wasn't expecting to authorise work via electronic communication / web form, but I appreciated the ability to do so
13 January 2026
Great service from start to finish and great communication
12 January 2026
Colin was very efficent and firendly.
10 January 2026
3 and a half hours for a priority sit and wait MOT, joke!
06 January 2026
straightforward to book only thing stopping me from putting 5 stars was had trouble booking through the app
06 January 2026
Easy to book and good communication. Drop off and pick up was a bit slow, but this wasn't too much of a problem.
06 January 2026
Work was done as planned, but tried to get an update at 4pm and could not get through.
04 January 2026
Clear communication, helpful video shared of service and what this found.
27 December 2025
I was kept informed about the progress
23 December 2025
No health report with car and service book not stamped.
FIND Stratstone Milton Keynes.
Address
- Northfield Drive, Northfield, Milton Keynes, Buckinghamshire, MK15 0DQ
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:10.00 - 16.00
Phone
- 01908 036984
Milton Keynes as well as surrounding areas including Leighton Buzzard, Newport Pagnell, Buckingham and Towcester
Address
- Northfield Drive, Northfield, Milton Keynes, Buckinghamshire, MK15 0DQ
Opening Hours
- Mon–Fri:10:00 - 16:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01908 036179
Milton Keynes as well as surrounding areas including Leighton Buzzard, Newport Pagnell, Buckingham and Towcester
05 January 2026
Very good